Speaker, consultant and trainer at Serv&Sens.
Customer oriented service manager, high technology involved.
President of the AFSM French Chapter (Association For Service Management), and vice-president of the CFSMI (Confederation For Service Management International).
High Technologies (machine vision, process automation, artificial intelligence, 3D modelling, support service software).
International Background, Marketing and Business Development, Services Improvement, Process and Engineering Industries.
Field Service Management, Maintenance, Customer Service, Service Outsourcing.
Functional Economy, Sustainable Economy.
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